📧Email: info@Ladypolly.com



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Standard Delivery time 3-5 Bussiness days.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
you may return it for REFUND or EXCHANGE it for
another style within 30 days of receiving your order.Rhodobryum ontariense has been called Rose Moss (and there is another species named Rhodobryum roseum most often found in Europe). This beautiful moss resembles green flower blossoms in its hydrated state. The medium-green leaves form a rosette reminiscent of a tiny flower. The most important part about planting this moss is that it changes dramatically upon dehydration, so installing a supplemental watering system may be a necessity. In the Appalachian mountains, this moss grows most often at the base of trees or on top of rocks. Mosses should be planted whole in a shady, densely-watered location. NOTE: Other moss species such as Thuidium are intertwined with the Rhodobryum colonies. (Not pure Rhodobryum).
IMPORTANT – READ before placing your order. NO SHIPPING TO THESE STATES!!! Alabama, Alaska, Arizona, Arkansas, California, Colorado, Hawaii, Idaho, Kansas, Louisiana, Mississippi, Missouri, Montana, Nebraska, Nevada, New Mexico, North Dakota, Oklahoma, Oregon, South Dakota, Texas, Utah, and Washington.
All live mosses, lichens and native plants have either been rescued from high-impact locations or cultivated in our Mossery. We promote the use of these plants for LIVE moss projects and sustainable landscapes. Some mosses will come with soil attached while others, particularly prostrate-growing types, may have very little soil attached to their tiny rhizoids.
Mosses are shipped via Priority Mail or Ground Advantage through the US Postal Service. Most deliveries occur within 1 week. Mountain Moss will assume the costs of insuring your order. Please notify us if you encounter any issues or your delivery is lost.
Each moss tray order is approximately 10" x 20” in size providing at least 1.25 sq. ft. of product. Substrate fabric is included providing easy installation for gardeners and landscapers, if desired. Hard plastic tray may not be included in the shipment, unless specifically requested by the customer.
IMPORTANT – READ before placing your order. NO SHIPPING TO THESE STATES!!! Alabama, Alaska, Arizona, Arkansas, California, Colorado, Hawaii, Idaho, Kansas, Louisiana, Mississippi, Missouri, Montana, Nebraska, Nevada, New Mexico, North Dakota, Oklahoma, Oregon, South Dakota, Texas, Utah, and Washington.
Make sure to check moisture levels when your moss tray arrives. Fluff mosses with your hands. Rehydrate as needed and keep moist, but not soggy, until planted. If possible, stage your mosses outdoors, rather than inside locations. Air conditioning or heat will dry out mosses quickly, and therefore, require more attention to keep them fresh.
Since florists and crafters treat most mosses as dead elements, we discourage the purchase of our LIVE mosses for these types of floral or craft projects. We request that buyers keep our mosses alive and thriving in sustainable landscapes or containers that feature the beauty of live, green moss colonies.
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